1. Introduction
PsycMe (“we”, “us”, “our”) operates as an online platform connecting individuals seeking mental and emotional support with verified psychologists and wellness professionals (“Therapists”) listed on PsycStore.
We are committed to protecting your personal information and maintaining the confidentiality of all data shared with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information.
2. Information We Collect
We may collect the following information when you use our platform:
- Personal information: name, email, phone number, gender, age, and appointment preferences.
- Session-related information: therapy type, therapist selected, feedback, or communications.
- Technical information: device, IP address, browser data, cookies, and session logs.
3. Purpose of Collection
We collect this information to:
- Facilitate your appointment booking and therapy sessions.
- Match you with suitable professionals through PsycStore.
- Provide ongoing support and improve our services.
- Maintain records for legal, operational, or security purposes.
4. Data Confidentiality
All personal and session-related information shared on PsycMe is strictly confidential.
No information will be disclosed to any third party without your explicit consent, except:
- When required by law or regulatory authorities.
- When disclosure is necessary to prevent serious harm or illegal activity.
5. Data Storage and Protection
We use secure servers and encryption to protect your data. Only authorized personnel may access user information.
6. Third-Party Services
Our site may contain links to external platforms such as PsycStore or payment gateways. We are not responsible for their privacy practices.
7. Contact for Privacy Queries
For privacy-related queries, email: privacy@psycme.com
